FAQs
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Can I request a one-time cleaning?
Of course! If you are having a special event, house showing, etc., we are happy to assist!
How much do you charge?
We charge based on the number/size of dog(s) and size of yard. No dog or yard are the same! Give us a call for a quote!
How do I request a quote?
It is best to call us for a quote at (573) 447-2667! However, if you wish, you can fill out the Customer Questionnaire at the bottom of the home screen. From there we will call you once we are available with any additional questions we have and provide a quote for you from there.
How often do you come out to clean? Can I request a specific day?
For regularly scheduled clients, we currently clean on a weekly basis, typically between Wednesday - Friday. Our routes work similarly to a bus route, which means we clean neighborhood by neighborhood. Because of this, we are generally unable to clean on a specific day of the week and must adhere to our schedule. If you have any questions or concerns about this, please give us a call at (573) 447-2667! How are you with dogs? Is it okay if the dog is out with you while you clean?
What if the dog is out and gated in, will they get out while you are there?
aYour dog’s safety is a high priority for us. We are always careful both entering and leaving a yard. Especially if we cannot immediately tell if the dog is out or not. Additionally, we make sure to securely open and close the gate from both inside and outside the yard, even if the dog is out or let out by their owners while we are there.
What will you do if my scheduled day has inclement weather or it’s a holiday?
What do you do with the waste that you pick up?
Any waste that we pick up, we bag and haul off with us. We aim to make the service as easy and hassle-free for our customers.
Do you provide service to any areas outside Columbia, MO?
We will provide service to areas outside Columbia but with an added fee for drivetime. Give us a call if you have any questions!
How does billing work? Will I receive an invoice?
To make the payment process simple for the both of us, we charge on an 8-week interval and will leave an invoice at your residence at the time of payment. This invoice will be in a “self-addressed” envelope for you to mail your check. Ask us about digital payment methods!
I lost my envelope! Where can I mail my check payment?
PO Box 20772 Columbia, MO 65205-3772
How do I request a quote?
It is best to call us for a quote at (573) 447-2667! However, if you wish, you can fill out the Customer Questionnaire at the bottom of the home screen. From there we will call you once we are available with any additional questions we have and provide a quote for you from there.
Do I need to be home when you come to clean?
Nope! Most customers are not home when we visit. So long as there isn’t anything keeping us from getting in the yard to clean, we can handle everything from there. We strive to make the process as hassle-free as possible.
How do I know when you have cleaned?
Your yard will be clean! We take a lot of pride in our work and want you to enjoy your yard, knowing that it has been cleaned. We are a little cheeky when it comes to this question.
The yard is clean but I never heard or saw you; are you a ghost?
As cool as that might be, we are very much human. We just aim to be quick and quiet at what we do!
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